Privacy policy
Privacy Policy
At RejuWell Skin, we prioritize the protection of your personal information and transparency regarding its use. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase on our site. By using our website, you agree to this Privacy Policy.
1. We Do Not Sell Your Personal Information
We do not sell or share your personal information with third parties for their marketing purposes. Your information is shared only with trusted service providers to fulfill orders, enhance your experience, and comply with legal obligations.
2. Contact Information
If you have questions about this policy or your data, please contact us at support@rejuwellskin.com
3. Types of Personal Information We Collect
· Order Information: Your name, address, payment details, email, and phone number to process purchases and manage orders.
· Device and Usage Data: Automatically collected via cookies, tracking pixels, and other technologies, including IP address and browsing patterns.
· Marketing Information: With your consent, we collect contact details to send SMS/text and email marketing messages.
4. How We Use Your Information
· Providing Services: Fulfilling orders, processing payments, and offering customer support.
· Marketing and Personalization: With your consent, we may send promotional messages via SMS/text, email, and AI-powered calls.
· Security and Fraud Prevention: Detecting and preventing security risks.
· Customer Communication: Responding to inquiries and providing service updates.
By providing your phone number or email, you consent to receive marketing messages, including SMS/text and email sequences. Message and data rates may apply. You may opt out anytime by replying STOP to an SMS, clicking “unsubscribe” in an email, or contacting us.
5. Legal Basis for Processing (EU Residents)
For EU residents, we process data under lawful bases such as contract fulfillment, consent, legal obligations, and our legitimate business interests.
6. Consent and Opt-Out Rights
· Consent Collection: By providing information, you consent to its use for specified purposes.
· Opt-Out Options: Opt out of email marketing by clicking "unsubscribe" in an email or contacting us. For SMS, reply STOP or contact support.
7. Sharing Your Information
We share your information only with:
· Service Providers: Trusted providers like Shopify and payment processors. See Shopify’s Privacy Policy.
· Advertising Partners: For ad relevance, we may use tracking technologies to share engagement data with select partners but do not sell your data.
· Legal Compliance: To comply with legal obligations.
8. International Data Transfers
Your data may be processed outside your country. For EEA data transfers, we use GDPR-compliant mechanisms.
9. Cookies, Pixels, and Tracking Technologies
We use cookies, pixels, and similar technologies to enhance your experience and personalize content. For more on cookies, visit All About Cookies.
Third-Party Tracking and Opt-Out Options
We may work with third parties such as Google, Bing, and Facebook to show targeted ads based on your activity on our site. For more information about opting out of personalized ads from these providers, please visit:
· Bing
10. Security and Data Retention
We take reasonable measures to secure your data but cannot guarantee complete security. We retain data as needed for processing, compliance, and dispute resolution.
11. Your Rights
Residents of certain jurisdictions, including the EEA, California, Florida, Texas, Colorado, Virginia, Utah, and Connecticut, may have specific rights to access, correct, delete, or restrict the processing of personal data. To exercise these rights, contact us at support@rejuwellskin.com
12. Automated Decision-Making and AI
We use automated decision-making and AI for marketing. You can opt out by following instructions in our communications or contacting us.
13. Do Not Track
Due to lack of standardization, we do not respond to Do Not Track signals.
14. Changes to This Policy
We may update this Privacy Policy periodically, with changes posted here.
15. Complaints
If you have a complaint, contact us at support@rejuwellskin.com. EEA residents can also contact their local data protection authority.
Effective Date: [11/11/2024]
